Start with the right scope.
A worn, damaged or obsolete item renewed in its existing role. For added capability or a larger performance change, explore Upgrading. Verify the existing opening and the reason the old item failed.
What the project brief should cover
For refrigerator replacement, describe the existing condition, the intended outcome and anything that limits access or timing. Include clear photographs and product details when discussing the job with a provider. Do not submit entry codes, payment details or sensitive records in the form.
- Existing model. Record what is known and mark anything that needs an on-site check.
- Opening dimensions. Record what is known and mark anything that needs an on-site check.
- Connection positions. Record what is known and mark anything that needs an on-site check.
- Disposal scope. Record what is known and mark anything that needs an on-site check.
What to confirm before agreeing
A like-for-like-looking product may still need different supports, clearances or connections.
Ask for a written scope that identifies preparation, protection, connected trades, disposal, finishing and the agreed completion checks. Confirm the responsible provider’s qualifications, insurance and any local requirements for this work. Ask how concealed conditions and changes are approved before additional charges arise.
Budget and timing
Location, access, existing conditions, product choices and the work included affect the quotation. This page describes a type of request; it does not promise a price, local availability, an appointment or a verified provider match. Confirm any assessment fee and commercial terms directly.
Leave the next stage clear.
Keep the cause of failure, the new product details and the final checks together. Add the replacement to your home care record.